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Senior Event Coordinator

1 month ago

London, Greater London, United Kingdom The Columbo Group Full time

Key Responsibilities:

We're looking for a skilled Reservations Manager to join our team at The Columbo Group.

This integral role is responsible for generating event bookings, from private dining occasions to larger scale private parties. They will become an expert on our reservations policy, and changing menus to find the best way to accommodate guest requests.

Main Responsibilities:

  • Revenue Management: Develop and implement strategies to maximize revenue by effectively managing bookings and inventory.
  • Sales Focus: Use your strong sales background to identify opportunities for upselling, packages, and promotions that drive bookings.
  • Guest Experience: Ensure a seamless reservations process and a positive guest experience from initial inquiry to post-visit follow-up.
  • Reporting: Track key metrics and KPIs, providing insights and recommendations for continuous improvement.
  • Collaboration: Work closely with the sales, marketing, and operations teams to align strategies and achieve business goals.

Requirements:

Our ideal candidate will have at least 2 years of experience with OpenTable and Collins.

Please note this role is office-based in our Head Office in Camden. Working hours are 10am-6pm everyday.

Benefits:

At The Columbo Group, it is our utmost priority to ensure each individual feels supported and valued as part of our teams. Joining our family allows you to access the following:

  • 50% discount across all of The Columbo Group venues.
  • Free guest list to our incredible events and festivals.
  • Best-in-class training and development opportunities.
  • Team events and socials including an invitation to our renowned End of Year celebration party at the Jazz Cafe.
  • Pension Plan

The award-winning Blues Kitchen is one of London's most loved and legendary venues. Stunningly beautiful, it is the perfect space to soak up a live soundtrack of timeless blues and soul from world-famous resident musicians. With all American favourites on the menu and an expertly curated selection of the world's finest bourbon, The Blues Kitchen stands as one of the UK's most loved experiences.