Head of CRM and Loyalty

2 days ago

London, Greater London, United Kingdom Lucid Support Services Ltd Full time
Head of CRM and Loyalty Job Description

Lucid Support Services Ltd is seeking a highly skilled and experienced Head of CRM and Loyalty to join our team. As a key member of our organization, you will be responsible for planning, managing, and executing all activities related to CRM and loyalty programs.

Key Responsibilities:

  • Develop and implement a comprehensive CRM strategy to drive customer engagement and loyalty
  • Manage the development and maintenance of CRM systems and software
  • Lead the integration of CRM with other business systems and applications
  • Collaborate with cross-functional teams to ensure seamless CRM implementation
  • Monitor and analyze CRM performance metrics to inform business decisions

Requirements:

  • Proven experience in CRM strategy and implementation
  • Strong technical skills in CRM software and systems
  • Excellent leadership and project management skills
  • Ability to work collaboratively with cross-functional teams
  • Strong analytical and problem-solving skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.

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