Technical Support Advisor
3 days ago
Job Type: Temporary, Full-time
Working Hours: Monday - Friday 8am - 5pm
We are currently looking for a Technical Support Advisor to join our team in Manchester. As a Technical Support Advisor, you will be responsible for providing technical support to clients, managing multiple mailboxes, and ensuring that maintenance work is processed in a timely manner.
About the Role- Provide technical support to clients via phone and email
- Manage multiple mailboxes and respond to emails and phone calls in a timely manner
- Demonstrate excellent communication and interpersonal skills to build strong relationships with clients
- Schedule tasks within an agreed time frame and chase up tasks to be completed
- Update systems to ensure complete transparency and maintain accurate records
- IT literacy and basic computer skills
- Excellent communication and interpersonal skills
- Ability to work at a fast pace and under pressure
- Hardworking, resilient, trustworthy, reliable, organized, and punctual
A competitive salary of £25,459 per annum, a dynamic and supportive work environment, and opportunities for professional growth and development.
CV-Library is an equal opportunities recruiter and welcomes applications from all suitably skilled or qualified applicants.
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