Technical Support Advisor

3 days ago


Manchester, United Kingdom CV-Library Full time

Job Type: Temporary, Full-time

Working Hours: Monday - Friday 8am - 5pm

We are currently looking for a Technical Support Advisor to join our team in Manchester. As a Technical Support Advisor, you will be responsible for providing technical support to clients, managing multiple mailboxes, and ensuring that maintenance work is processed in a timely manner.

About the Role
  • Provide technical support to clients via phone and email
  • Manage multiple mailboxes and respond to emails and phone calls in a timely manner
  • Demonstrate excellent communication and interpersonal skills to build strong relationships with clients
  • Schedule tasks within an agreed time frame and chase up tasks to be completed
  • Update systems to ensure complete transparency and maintain accurate records
Requirements
  • IT literacy and basic computer skills
  • Excellent communication and interpersonal skills
  • Ability to work at a fast pace and under pressure
  • Hardworking, resilient, trustworthy, reliable, organized, and punctual
What We Offer

A competitive salary of £25,459 per annum, a dynamic and supportive work environment, and opportunities for professional growth and development.

CV-Library is an equal opportunities recruiter and welcomes applications from all suitably skilled or qualified applicants.


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