Hospitality Services Associate

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom LGH Hotels Management Full time

The Opportunity

We are seeking a talented individual to join our hotel food and beverage team as a key member of our hospitality services team. As a Hospitality Services Associate, you will play a vital role in delivering exceptional hospitality experiences to our guests.

Your Key Responsibilities

  • Set up the restaurant and bar for service, maintaining high standards of presentation and quality.
  • Serve as the face of the business, representing the hotel and upholding its brand reputation through exceptional customer service.
  • Engage with guests, take food and beverage orders, and use upselling opportunities to enhance their experience.
  • Create a welcoming atmosphere that puts a smile on our guests' faces.

Benefits

  • Access to employee discounts on bedroom rates across our hotel portfolio.
  • Participation in our employee room benefit programme.
  • Shopping discounts on a range of products and services.
  • Eye care and free legal & money advice.
  • Counseling sessions and hospital & death benefit plans.
  • Cycle to work scheme and wellbeing tips and support.

What We're Looking For

  • A contagious enthusiasm and genuine passion for the hospitality industry.
  • A natural ability to engage with others and a proven track record in a hospitality environment.
  • The ability to remain calm and composed in high-pressure situations.
  • A self-starter with the capability to work independently without supervision.

About Us

LGH Hotels Management is a leading hospitality company with a growing portfolio of 42 hotels throughout the UK. We pride ourselves on delivering exceptional hospitality experiences and providing a welcoming and comfortable stay for all our guests.

Why Join Us?

As a Hospitality Services Associate with LGH Hotels Management, you will have the opportunity to develop your skills and experience in a dynamic and fast-paced environment. You will be part of a team that is dedicated to delivering outstanding hospitality experiences and making a real difference in the lives of our guests.


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