Service Advisor
1 month ago
About the role
As a Service Advisor at Sytner Group, you will play a vital role in delivering exceptional customer care and ensuring seamless communication between our customers and the workshop.
You will be responsible for informing and consulting with customers on vehicle servicing, providing timely updates, and addressing any queries or concerns they may have. Effective liaison with technicians and workshop control is also essential to ensure vehicles are ready on time.
In addition, you will have the opportunity to offer expert advice on our products and services to customers, fostering strong relationships and driving business growth.
This challenging role requires a strong customer service background, excellent organisational and administrative skills, and the ability to work in a fast-paced environment. We offer comprehensive training and development opportunities to support your career progression.
About you
We welcome applications from individuals with a willingness to learn and progress, regardless of prior experience. A strong attention to detail, good communication skills, and a passion for delivering exceptional customer service are essential for success in this role.
A working knowledge of Kerridge is advantageous but not essential. If you are a motivated and customer-focused individual who thrives in a busy environment, we encourage you to apply.
Why Sytner Group?
We offer a competitive benefits package, including enhanced holiday entitlement, industry-leading maternity and paternity pay, career development opportunities, and recognition of long service. Our commitment to diversity and inclusion ensures a welcoming and inclusive work environment for all employees.
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