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Customer Liaison Specialist

1 week ago


Stafford, Staffordshire, United Kingdom TD Bank Full time
Job Summary

We are seeking a highly motivated and experienced Retail Banker II to join our team at TD Bank. This role requires a strong understanding of personal and business banking products and services, as well as excellent customer service skills.

About the Job:

  • Acts as a subject matter expert in the store for both customers and colleagues regarding all products, services, policies, and procedures of TD.
  • Makes product recommendations based on customer needs and highlights product features and benefits that ultimately support customers through challenging times and life events.
  • Evaluates issues, errors and problems based on practices and existing precedents or procedures.

Key Responsibilities:

  • Provide financial expertise and consultative advice to customers regarding banking solutions and needs.
  • Utilize Customer Relationship Management tools to proactively identify customer solutions and lead-focused outbound sales activities.
  • Participate in customer outreach, servicing and advice activities to deliver on our commitment to providing legendary customer experiences.

Education/Experience:

  • HS Diploma or GED required; 2 year degree preferred.
  • 2+ years of related experience required.
  • Teller experience (Preferred).

Compensation:

The estimated salary range for this role is $25.50 - $33.25 USD per hour, depending on qualifications and experience.