Luxury Room Attendant

4 weeks ago

London, Greater London, United Kingdom The Ritz London Full time

The Ritz London: A Luxury Hotel Experience

We are seeking a highly skilled and detail-oriented Evening Room Attendant to join our team at The Ritz London. As a key member of our Housekeeping Department, you will be responsible for providing exceptional turndown service to our guests, including removing and rewashing linens, refreshing guest rooms, and replenishing guest supplies and amenities.

Key Responsibilities:

  • Ensure complete turndown service is provided to guests, including removing and rewashing linens, refreshing guest rooms, and replenishing guest supplies and amenities.
  • Clean corridors, stairs, and the rotunda to the required standard.
  • Keep the Floor Housekeeper fully informed of any matters of significance.

Requirements:

  • Relevant experience in a 5* property is desirable.
  • Excellent customer service skills, with an eye for fine details.
  • Possess the ability to work under pressure and have the ability to prioritise.
  • Good command of the English language.
  • Display a polite and professional attitude to internal and external guests.

Benefits:

  • Highly competitive salary within the luxury London Hotel sector.
  • Instant reward and recognition scheme.
  • 28 holidays (including bank holidays).
  • Learning & Development opportunities.
  • Employee discount scheme for Ritz goods and external providers.
  • Free laundry service for tailored uniform.
  • Complimentary meals on duty.
  • Social events and activities.
  • Season ticket loan.
  • CODE Hospitality App.
  • Wellness treatments: massage, chiropody and more.
  • Pension scheme.
  • Employee mental health assistance helpline.
  • Employee Introductory Scheme (£600).
  • Training Fund Assistance.

Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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