Customer Service Representative

6 days ago


Enfield Town, Greater London, United Kingdom Lidl GB Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Lidl GB.

Key Responsibilities:

  • Provide exceptional customer service, addressing customer inquiries and resolving issues in a timely and professional manner.
  • Efficiently manage incoming deliveries, ensuring accurate receipt and storage of stock.
  • Contribute to maintaining a clean and organized store environment, including the bakery and non-food sections.
  • Collaborate with colleagues to achieve sales targets and promote a positive shopping experience.
  • Participate in visual merchandising and stock replenishment activities to maintain a visually appealing store.

Requirements:

  • Prior experience in a retail or customer-facing role, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
  • Ability to adapt to changing priorities and work in a dynamic team environment.
  • Strong problem-solving skills and a customer-centric approach.

What We Offer:

  • A competitive salary and benefits package, including holiday time and pension scheme.
  • Opportunities for career development and advancement within the company.
  • A fun and supportive work environment, with a focus on teamwork and customer satisfaction.
  • Discounts on Lidl products and services.


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