IT Support Manager

7 days ago


Wednesbury, Sandwell, United Kingdom Corriculo Ltd Full time
About Us

We are Corriculo Ltd, a pioneering organisation delivering exceptional enterprise-level technical support and services to key suppliers within the manufacturing industry. Our passion and innovation drive us to empower businesses to succeed through the delivery and support of bleeding-edge technology solutions.

Our Culture:

  • We value innovation and continuous improvement
  • We strive for exceptional customer service
  • We foster a culture of collaboration and teamwork

Benefits

What We Offer:

  • 25 days holiday
  • Excellent bonus scheme – uncapped for high achievers

Job Requirements

Essential Skills and Qualifications:

  • Strong technical background in 1st and 2nd line support
  • Experience leading a service desk team or mentoring staff
  • Familiarity with technologies like Office 365, Azure, Active Directory, and Group Policy

Desirable Skills:

  • Experience working within an ITIL framework
  • Proven track record of achieving KPIs and delivering excellent customer service

Salary: £55,000 - £65,000 per annum, depending on experience



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