Sales Operations Specialist

2 days ago


Reading, Reading, United Kingdom FixMyCar Full time

We are seeking a highly skilled Sales Operations Specialist to join our team at FixMyCar, the UK's leading online marketplace linking garages to customers.

">Job Description:

The successful applicant will have exceptional attention to detail and a strong understanding of commercial principles.

">
  • Streamline sales and support processes to increase internal efficiencies and external service delivery.
  • Serve as advisor to the global Sales and Operations teams, including assisting with the definition of and reporting on KPIs for sales, support, and operations, and highlighting areas for improvement based on performance.
  • Research and deliver insights on how to improve sales and support performance by interpreting internal performance data as well as market analysis, in collaboration with Data team.
  • Support setup and ongoing service delivery for partners, including data capture and performance reporting.

Required Skills and Qualifications:

">
  • 3+ years of experience in Finance, Business Operations, or an analytical/operational role.
  • Experience with one or more CRM systems (Zoho, Salesforce, Hubspot, etc) and related tools.
  • High degree of comfort working with Sales teams, databases, and technology platforms.
  • Proficient in both qualitative and quantitative analysis, with exceptional communication skills.

Benefits:

">
  • Holidays: 25 days per annum + Birthday Leave (1 day).
  • Private Medical Insurance (70% Company funded).
  • Life Assurance (4x basic salary).
  • Pension: 5.5% Employer contribution (5% Employee contribution).
  • Employee Assistance Programme.
  • Flu vaccinations allowance.
  • Home-based allowance.
  • Eye test allowance.
  • 2 volunteering days.
  • Elective work location change (work from anywhere).
  • Holiday Buy-Back Scheme: Buy 5 days additional holiday (After 1 years' service).

Estimated Salary: £40,000 - £60,000 per annum.



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