HVAC Technical Support Director
24 hours ago
We are seeking a highly skilled and experienced HVAC Technical Support Director to join our team at Keller Ford Lincoln.
Salary: £55,000 - £65,000 per annum (dependent on experience)
Job Description- Manage all Customer Service activities and staff ensuring departmental functions are completed efficiently and in line with set KPI's with a focus on continued improvement.
- Provide leadership and guidance to the Customer Services team, maintaining focus on the company's strategic goals.
- Buid strong relationships between Customer Service department and other VES departments, focusing on improved communication through customer service project lifecycles.
Requirements:
- Proven experience in managing customer service teams.
- Strong leadership and communication skills.
- Able to work effectively in a fast-paced environment.
Benefits:
- Competitive salary.
- Annual leave plus bank holidays.
- Life assurance.
- Good transport links.
- Free coffee and tea.
- Annual employee awards.
- Company pension.
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