HVAC Technical Support Director

24 hours ago


Eastleigh, Hampshire, United Kingdom Keller Ford Lincoln Full time
About the Role

We are seeking a highly skilled and experienced HVAC Technical Support Director to join our team at Keller Ford Lincoln.

Salary: £55,000 - £65,000 per annum (dependent on experience)

Job Description
  • Manage all Customer Service activities and staff ensuring departmental functions are completed efficiently and in line with set KPI's with a focus on continued improvement.
  • Provide leadership and guidance to the Customer Services team, maintaining focus on the company's strategic goals.
  • Buid strong relationships between Customer Service department and other VES departments, focusing on improved communication through customer service project lifecycles.

Requirements:

  • Proven experience in managing customer service teams.
  • Strong leadership and communication skills.
  • Able to work effectively in a fast-paced environment.

Benefits:

  • Competitive salary.
  • Annual leave plus bank holidays.
  • Life assurance.
  • Good transport links.
  • Free coffee and tea.
  • Annual employee awards.
  • Company pension.


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