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Executive Manager

2 months ago

London, Greater London, United Kingdom Lucky Voice Full time
About the Role

We are seeking a highly motivated and experienced Executive Manager to join our team at Lucky Voice. As a key member of our management team, you will be responsible for the smooth operation of our karaoke venues, ensuring that our customers and staff have an exceptional experience.

Key Responsibilities
  • Lead and manage the venue management team to deliver exceptional customer service and experiences.
  • Develop and implement strategies to drive sales growth and increase revenue.
  • Manage venue operations, including staff scheduling, inventory management, and maintenance.
  • Collaborate with the marketing team to promote our venues and services.
  • Monitor and analyze key performance indicators to inform business decisions.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A fun and dynamic work environment.
  • 100% of Tronc (tips and service charge) goes to you.
  • Pvt Healthcare.
  • Employee Assistance Program.
  • Free karaoke hire* for you and 4 friends.
  • 20% Friends and Family discount on room hire*.
  • 50% Discounted drinks and food for you and 4 friends.
  • 30% Discount on merchandise and Karaoke Kits.
  • Annual Travelcard Loan.
  • Employee Rewards / Discount platform.
  • Cycle to work scheme.
  • Staff socials, monthly drinks, and two Christmas parties.