Customer Service Representative
4 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Member at our SPAR convenience store in Newark. As a key member of our team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities:
- Provide excellent customer service, greeting customers in a friendly and welcoming manner, and assisting them in finding the products they need.
- Process customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
- Upsell selected products to customers and highlight multi-buy offers to ensure maximum sales.
- Work stock, checking deliveries, stocking shelves, and maintaining a clean and organized sales floor.
- Complete additional assigned tasks, such as date checking, stock and gap checking, price changes, and promotional displays.
What We Offer:
- A competitive salary and benefits package, including holiday, maternity, and paternity leave and pay in excess of statutory entitlements.
- Opportunities for career development and training in a supportive and multi-diverse culture.
- Generous staff discount in all our SPAR stores (excluding alcohol and cigarettes).
- Paid breaks and free tea and coffee.
- Early access to your pay through 'EarlyPay' and 24/7 access to your payslips and rotas via the HR/Payroll portal.
- Wellbeing support, including access to emotional support, counselling, legal, and financial advice.
- A company pension scheme and NEST pension scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- Extra holidays - purchase scheme and cycle to work - bicycle purchase scheme.
- Long Service Awards.
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