Customer Service Representative

1 week ago

Newark on Trent, Nottinghamshire, United Kingdom AF Blakemore & Son Ltd Full time

Customer Service Representative Opportunity

21 Hours P/W - flexible hours available.

Various shifts available between 6:30am & 11:00pm including some weekends.

We are seeking a Customer Service Representative to join our team at SPAR. As a Customer Service Representative, you will play a vital role in supporting our store management and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through 'Brilliant Basics, Moments of Wow, Food for later and Food for now'

A.F. Blakemore & Son Ltd is a leading convenience retailer with a turnover of £1.3 billion. Our forward-thinking family-owned business began life in 1917 as a counter-service grocery store and has grown from these humble beginnings into a company that now owns 260 SPAR convenience stores and employs more than 7,000 people. As one of the largest convenience retailers in the UK, we are always looking for innovative ways to create a point of difference. Food and drink have always been our lifeblood, and today our business has multiple divisions specialising in retail, food service and wholesale distribution.

Key Responsibilities:

Customer Service:

  • Greet customers in a friendly and welcoming manner.
  • Answer customer inquiries about products and services and assist customers in finding the items they need.
  • Process customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
  • Upsell selected products to customers and highlight multi-buy offers to ensure maximum sales.

Store Operations:

  • Work stock; check deliveries, stock shelves, maintain a clean and organised sales floor, rotate stock to ensure freshness and timely expiration dates.
  • Complete additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
  • Adhere to all company policies and procedures and processes.

Key Skills/Knowledge:

  • Previous experience in a similar role and/or industry is preferred.
  • Reliably follow instructions and procedures with excellent attention to detail.
  • Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
  • Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
  • Experience of using a 'Challenge 25' policy is desirable.
  • Keen and enthusiastic approach to working both in a team and independently.
  • Previous cash handling experience is preferred but not essential.

What's in it for you?

  • Excellent benefits package including:
  • Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
  • Develop your skills and capability in a highly supportive and multi-diverse culture.
  • Outstanding Training & Development.
  • Gain hands-on experience in a high volume, fast-paced convenience store.
  • Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
  • Proactive promotion of internal candidates.
  • Paid Breaks.
  • Free Tea & Coffee.
  • Early access to your pay through 'EarlyPay'.
  • 24/7 access to your payslips and Rotas via HR/Payroll portal.
  • Wellbeing support – access to emotional support, counselling, legal and financial advice.
  • Company Pension Scheme.
  • NEST pension scheme.
  • Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
  • Extra Holidays - Purchase Scheme.
  • Cycle to work - Bicycle purchase scheme.
  • Long Service Awards.

  • Customer Service Representative

    2 hours ago

    Newark on Trent, Nottinghamshire, United Kingdom RPS Group Full time

    Customer Service RepresentativeAt {company}, we are seeking a skilled Customer Service Representative to join our team. This role is responsible for providing exceptional customer experience and resolving customer inquiries in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and chatResolve customer...

  • Customer Service Representative

    2 weeks ago

    Newark on Trent, Nottinghamshire, United Kingdom Lidl in Deutschland Full time

    About the RoleWe're looking for a Customer Service Representative to join our team at Lidl in Deutschland. As a Customer Service Representative, you'll be the face of our store, providing excellent customer service and ensuring that every customer receives a warm and welcoming experience.Key ResponsibilitiesProvide exceptional customer service, responding to...

  • Customer Service Representative

    2 months ago

    Newark on Trent, Nottinghamshire, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service Representative Opportunity21 Hours P/W - flexible hours availableVarious shifts available between 6:30am & 11:00pm including some weekends.We are seeking a Customer Service Representative to join our team at AF Blakemore & Son Ltd. As a Customer Service Representative, you will play a vital role in supporting our store management and...

  • Customer Service Representative

    2 months ago

    Newark on Trent, Nottinghamshire, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service Representative Opportunity21 Hours P/W - flexible hours availableVarious shifts available between 6:30am & 11:00pm including some weekends.We are seeking a Customer Service Representative to join our team at AF Blakemore & Son Ltd. As a Customer Service Representative, you will play a vital role in supporting our store management and...

  • Customer Service Representative

    5 days ago

    Newark on Trent, Nottinghamshire, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service Representative Opportunity21 Hours P/W - possibly more hours when the store needs.Various shifts available between 6:30am & 11:00pm including some weekends.We are seeking a Customer Service Representative to join our team at SPAR. As a Customer Service Representative, you will play a vital role in supporting our store management and creating...

  • Customer Service Representative

    2 months ago

    Newark on Trent, Nottinghamshire, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service Representative Opportunity21 Hours P/W - possibly more hours when the store needs.Various shifts available between 6:30am & 11:00pm including some weekends.We are seeking a Customer Service Representative to join our team at SPAR. As a key member of our store team, you will play a vital role in delivering exceptional customer service and...

  • Customer Service Representative

    2 months ago

    Newark on Trent, Nottinghamshire, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service Representative Opportunity21 Hours P/W - possibly more hours when the store needs.Various shifts available between 6:30am & 11:00pm including some weekends.We are seeking a Customer Service Representative to join our team at SPAR. As a key member of our store team, you will play a vital role in delivering exceptional customer service and...

  • Customer Service Representative

    7 days ago

    Newark on Trent, Nottinghamshire, United Kingdom Talk Staff Group Limited Full time

    We are seeking a highly skilled Customer Service Representative to join our dynamic sales team at Talk Staff Group Limited. As a key member of our award-winning Sales and Customer Service team, you will play a vital role in supporting our sales team to achieve exceptional customer service.Your responsibilities will include:Providing exceptional customer...

  • Customer Service Representative

    3 weeks ago

    Newark on Trent, Nottinghamshire, United Kingdom Welcome Break Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service area team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience at our service areas.Key ResponsibilitiesProvide...

  • Customer Service Representative

    3 weeks ago

    Newark on Trent, Nottinghamshire, United Kingdom Welcome Break Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service area team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience at our service areas.Key ResponsibilitiesProvide...

  • Automotive Customer Service Representative

    1 week ago

    Newark on Trent, Nottinghamshire, United Kingdom Clear Automotive Full time

    Job Title: Automotive Customer Service RepresentativeJob Summary: We are seeking a highly skilled Automotive Customer Service Representative to join our team at Clear Automotive. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of care and attention.Key...

  • Customer Service Representative

    1 week ago

    Newark on Trent, Nottinghamshire, United Kingdom The Wildlife Trusts Full time

    About The Wildlife TrustsThe Wildlife Trusts is a leading charity dedicated to protecting and preserving the natural world. We are a federation of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Our mission is to create a world where people and nature thrive.Job SummaryWe are seeking a highly skilled and motivated Customer...

  • Customer Service Representative

    5 days ago

    Newark on Trent, Nottinghamshire, United Kingdom IRIS -Networx Services Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer service function, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective responses to customer inquiries and concernsResolve...

  • Automotive Customer Service Representative

    6 days ago

    Newark on Trent, Nottinghamshire, United Kingdom Clear Automotive Recruitment Solutions Limited Full time

    Job Title: Automotive Customer Service RepresentativeJob Summary: We are seeking a highly skilled Automotive Customer Service Representative to join our team at Clear Automotive Recruitment Solutions Limited. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and...

  • Customer Service Representative

    1 week ago

    Newark on Trent, Nottinghamshire, United Kingdom The Wildlife Trusts Full time

    About The Wildlife TrustsThe Wildlife Trusts is a leading conservation charity that works to protect and restore wildlife and wild places across the UK. We are a federation of 46 local trusts, supported by a central charity, the Royal Society of Wildlife Trusts. Our mission is to create a world where people and nature thrive.We are looking for a skilled...

  • Automotive Customer Service Representative

    2 weeks ago

    Newark on Trent, Nottinghamshire, United Kingdom Clear Automotive Full time

    Job Title: Automotive Customer Service RepresentativeJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as an Automotive Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring that all customers...

  • Customer Service Representative

    5 days ago

    Newark on Trent, Nottinghamshire, United Kingdom The Wildlife Trusts Full time

    About The Wildlife TrustsThe Wildlife Trusts is a leading conservation charity that works to protect and restore wildlife and wild places across the UK. We have a strong commitment to creating a movement that recognises and truly values individual differences and identities.Job SummaryWe are seeking a highly skilled and experienced Customer Service...

  • Automotive Customer Service Representative

    5 days ago

    Newark on Trent, Nottinghamshire, United Kingdom Clear Automotive Full time

    Job Summary: We are seeking a highly skilled Automotive Customer Service Representative to join our team at Clear Automotive. As a key member of our bodyshop team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of care.Key Responsibilities:Handle customer inquiries and resolve...

  • French Speaking Customer Service Representative

    7 days ago

    Newark on Trent, Nottinghamshire, United Kingdom TurnerFox Recruitment Full time

    Job Title: French Speaking Customer Service RepresentativeJob Summary:We are seeking a highly skilled French Speaking Customer Service Representative to join our team at TurnerFox Recruitment. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and...

  • Customer Service Representative

    3 weeks ago

    Newark on Trent, Nottinghamshire, United Kingdom TURNERFOX RECRUITMENT Full time

    French Speaking Customer Service AdvisorWe are seeking a highly skilled and fluent French speaking customer service advisor to join our team at TurnerFox Recruitment. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and escalating complex queries to...