Customer Service Representative

3 weeks ago


Newark on Trent, Nottinghamshire, United Kingdom Welcome Break Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service area team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience at our service areas.

Key Responsibilities
  • Provide excellent customer service to our customers, responding to their queries and resolving any issues in a professional and courteous manner.
  • Work collaboratively with our service area team to ensure that our customers receive a high level of service and that our service areas are clean and well-maintained.
  • Assist with the preparation and serving of food and beverages in our restaurants and cafes.
  • Participate in ongoing training and development to improve your skills and knowledge and to ensure that you are up-to-date with our products and services.
What We Offer
  • A competitive hourly rate and opportunities for overtime.
  • A range of benefits, including free meals and drinks during your shifts, uniform, and access to our employee discount scheme.
  • The opportunity to work in a fast-paced and dynamic environment with a team of like-minded individuals.
  • Ongoing training and development to help you progress in your career.
Requirements
  • Excellent communication and interpersonal skills.
  • A positive and flexible attitude.
  • The ability to work as part of a team and to adapt to changing circumstances.
  • A willingness to learn and develop your skills and knowledge.


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