Service Advisor

1 week ago


Southport, Sefton, United Kingdom Purely Automotive Recruitment Ltd Full time
Job Description

Job Title: Service Advisor - Automotive Industry

Job Summary:

We are seeking an experienced Service Advisor to join our client based in Southport. As a Service Advisor, you will be the vital link between customers and the workshop, providing outstanding customer care and ensuring all vehicles are ready on time.

Key Responsibilities:

  • Provide exceptional customer service and communicate effectively with customers about vehicle servicing and status.
  • Liaise with technicians and workshop control to ensure vehicles are ready on time.
  • Offer advice on products and services to customers, building a genuine rapport and identifying their needs.
  • Work a variety of flexible patterns, including weekends, to provide high levels of customer service.

Requirements:

  • Experience as a Service Advisor in the automotive industry.
  • Excellent organisational and administrative skills, with good attention to detail.
  • Immaculately presented and strong customer service background.
  • Working knowledge of Kerridge/Pinnacle or other automotive-based systems.
  • Reside within a short commute to the dealership and have a strong geographical knowledge of the area.

Benefits:

  • Competitive salary and bonus mechanism based on results and achievements.
  • Fantastic working environment and training through the manufacturer training academy.
  • Opportunity to develop your career and build a successful future with our client.

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