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Automotive Service Consultant
3 months ago
Purely Automotive Recruitment Ltd is actively seeking dedicated and skilled Service Advisors to enhance our client's operations in the automotive sector. As a Service Advisor, you will play a crucial role in delivering exceptional customer service while acting as the primary liaison between clients and the service department.
Key Responsibilities
In this position, you will:
- Provide exemplary customer support, ensuring that clients are informed and satisfied throughout the service process.
- Communicate effectively with technicians and service management regarding vehicle status, ensuring timely completion of all service tasks.
- Offer informed recommendations on products and services tailored to customer needs.
- Maintain a professional demeanor while building rapport with customers to understand their requirements fully.
- Work flexible hours, including weekends, to accommodate customer needs and ensure optimal service delivery.
Qualifications
We are looking for candidates with:
- Proven experience as a Service Advisor within the automotive industry.
- Strong organizational and administrative skills, with meticulous attention to detail.
- A polished appearance and a solid background in customer service, aimed at achieving high levels of customer satisfaction in a fast-paced environment.
- Familiarity with automotive management systems such as Kerridge or Pinnacle is a plus.
- A strong understanding of the local area to assist customers effectively.
Benefits
Our client is recognized for representing prestigious automotive brands and offers a supportive work environment with comprehensive training through the manufacturer’s academy. They are committed to nurturing talent and fostering career growth. In addition to a competitive salary, you will have access to a performance-based bonus structure that rewards your contributions and dedication.
To explore this opportunity further, please follow the application process outlined on this page or reach out to Purely Automotive Recruitment for a confidential discussion.
About Us
Purely Automotive Recruitment is a specialized talent acquisition service provider focused on the automotive industry across the UK and Ireland.
