Operational Director
23 hours ago
We are seeking an experienced Operational Director to lead our hotel, restaurant, and events team in delivering exceptional guest experiences. With a passion for luxury lifestyle properties and extensive knowledge of front office, food & beverage, and event operations, you will drive the performance of our unique property.
The successful candidate will assume operational responsibility, overseeing daily operations across the restaurant, bar, guest bedrooms, and event space. You will manage budgets, financial targets, and P&L to maintain profitability and drive revenue growth.
You will develop the product and guest service proposition to ensure it is positioned as exceptional in the market. With previous experience working within leisure and busy restaurant outlets, area management experience is welcomed.
Key Responsibilities:
- Lead and inspire a high-performing front-of-house team to deliver exceptional guest experiences.
- Oversee daily operations, ensuring smooth service across all areas.
- Manage budgets, financial targets, and P&L to maintain profitability and drive revenue growth.
- Collaborate with the kitchen team to uphold high-quality, seasonal, and innovative menus.
- Maintain exceptional standards of cleanliness, presentation, and service in all areas.
- Build strong relationships with local suppliers and the community.
Requirements:
- Proven experience as a General Manager or similar leadership role in a luxury or upscale dining environment.
- Strong financial acumen and ability to manage budgets and meet KPIs.
- Excellent communication and leadership skills, with a focus on team development.
- Passion for British cuisine, seasonal produce, and local sourcing.
- A hands-on approach to management with a guest-first mindset.
Estimated Salary: £60,000 - £80,000 per annum based on experience and qualifications.
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