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Ward Clerk/Receptionist

2 months ago

Goole, East Yorkshire, United Kingdom NHS Foundation Trust Full time

Job Overview

We are seeking a highly organized and customer-focused individual to join our team as a Ward Clerk/Receptionist at Goole Hospital. This role is instrumental in providing a welcoming and professional service to patients and visitors, ensuring the efficient running of the ward areas across the Trust.

The successful candidate will be responsible for admitting and discharging patients in a timely manner, ensuring relevant post-admission information is sent to the relevant person(s). They will also be required to assist patients and visitors using various communication methods, validating and auditing patient information to ensure timely and efficient care.

Main Duties

As a key member of our team, the Ward Clerk/Receptionist will be responsible for:

  • Providing administrative support to ensure patients receive a professional and caring service within clinical timescales.
  • Admitting, transferring, and discharging patients, updating patient demographic details as necessary.
  • Liaising with clinical teams to ensure all relevant documentation is completed in a timely manner.
  • Coordinating investigation appointment requests and patient Health Record folders.

Working for Our Organisation

Northern Lincolnshire and Goole NHS Foundation Trust is part of one of the largest acute and community Group arrangements in the NHS, serving over 1.65 million people. We are committed to delivering world-class hospital and community services, employing nearly 20,000 staff across five main hospital sites.

Person Specification

The ideal candidate will possess:

  • A good level of general education.
  • Previous experience in a customer services environment.
  • Strong time management skills and ability to work in a busy environment.

What We Offer

We are committed to creating a fair and supportive working environment, promoting the physical and mental health and well-being of all staff. We welcome applications from diverse candidates and offer flexible working arrangements to support work-life balance.