Ward Clerk/Receptionist

4 weeks ago

Goole, East Yorkshire, United Kingdom NHS Foundation Trust Full time

Job Overview

We are seeking a highly organized and customer-focused individual to join our team as a Ward Clerk/Receptionist at Goole Hospital. This is a fantastic opportunity to work in a dynamic and supportive environment, providing exceptional patient care and administrative support to our clinical teams.

Main Responsibilities

As a Ward Clerk/Receptionist, you will be responsible for providing a welcoming and professional service to patients and visitors, ensuring that all administrative tasks are completed efficiently and effectively. This will include admitting and discharging patients, updating patient records, and coordinating with clinical teams to ensure seamless patient care.

Key Skills and Qualifications

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will also need to have a good level of general education and previous experience of working in a customer services environment.

What We Offer

As a member of our team, you will have the opportunity to work in a supportive and inclusive environment, with access to ongoing training and development opportunities. We are committed to promoting and protecting the physical and mental health and well-being of all our staff, and we offer a range of benefits to support this, including flexible working arrangements and a comprehensive employee assistance program.

Person Specification

Education and Qualifications

  • Good level of general education

Desirable Criteria

  • NVQ2 in Administration or willingness to work towards NVQ Level 2
  • Previous experience of working in a customer services environment
  • Time Management Skills or experience of working with a busy/demanding environment
  • Experience of working with the general public
  • Experience of scheduling/co-ordinating activities and/or resources

Employer Certification/Accreditation Badges

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