Ward Clerk/Receptionist

4 weeks ago

Goole, East Yorkshire, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and customer-focused Ward Clerk/Receptionist to join our team at Diana Princess of Wales Hospital. As a key member of our administrative team, you will provide exceptional support to patients, visitors, and staff, ensuring a welcoming and professional experience throughout the hospital.

Key Responsibilities

  • Provide administrative support to the ward team, including patient registration, appointment scheduling, and document management.
  • Ensure accurate and timely completion of patient records, including demographic details and medical history.
  • Liaise with clinical teams to coordinate patient care, including outpatient attendances, admissions, and discharges.
  • Manage patient communication, including phone calls, emails, and face-to-face interactions.
  • Contribute to the efficient running of the ward, including maintaining accurate records, managing supplies, and supporting staff with administrative tasks.

About Us

Northern Lincolnshire and Goole NHS Foundation Trust is a leading healthcare provider in the region, serving over one million patients every year. We are committed to delivering world-class hospital and community services, and we are seeking talented individuals like you to join our team.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.
  • The chance to make a real difference in the lives of our patients and communities.

Requirements

  • Good level of general education.
  • Previous experience of working in a customer services environment.
  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently in a fast-paced environment.

How to Apply

If you are a motivated and organized individual with a passion for delivering exceptional patient care, we would love to hear from you. Please submit your application, including your CV and a covering letter, to [insert contact details].

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