Ward Clerk/Receptionist

3 weeks ago


Goole, East Yorkshire, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and customer-focused Ward Clerk/Receptionist to join our team at Diana Princess of Wales Hospital. As a key member of our administrative team, you will provide exceptional support to patients, visitors, and staff, ensuring a welcoming and professional experience throughout the hospital.

Key Responsibilities

  • Provide administrative support to the ward team, including patient registration, appointment scheduling, and document management.
  • Ensure accurate and timely completion of patient records, including demographic details and medical history.
  • Liaise with clinical teams to coordinate patient care, including outpatient attendances, admissions, and discharges.
  • Provide a high level of customer service, responding to patient and visitor queries, and resolving issues in a professional and courteous manner.
  • Work collaboratively with the team to maintain a clean and organized workspace, adhering to hospital policies and procedures.

About Us

Northern Lincolnshire and Goole NHS Foundation Trust is a leading healthcare provider, serving over one million patients annually. We are committed to delivering world-class services, investing in our staff, and promoting a culture of excellence and innovation.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
  • The chance to make a real difference in the lives of our patients and communities.

Person Specification

We are looking for a highly motivated and organized individual with excellent communication and interpersonal skills. The ideal candidate will have:

A good level of general education.Previous experience in a customer-facing role, preferably in a healthcare setting.Strong time management and organizational skills.Ability to work effectively in a fast-paced environment.

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    About the RoleWe are seeking a highly organized and customer-focused Ward Clerk/Receptionist to join our team at Diana Princess of Wales Hospital. As a key member of our administrative team, you will provide exceptional support to patients, visitors, and staff, ensuring a welcoming and professional experience throughout the hospital.Key...


  • Goole, East Yorkshire, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and customer-focused Ward Clerk/Receptionist to join our team at Diana Princess of Wales Hospital. As a key member of our administrative team, you will provide exceptional support to patients, visitors, and staff, ensuring a welcoming and professional experience throughout the hospital.Key...


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    About the RoleWe are seeking a highly organized and customer-focused Ward Clerk/Receptionist to join our team at Diana Princess of Wales Hospital. As a key member of our administrative team, you will provide exceptional support to patients, visitors, and staff, ensuring a welcoming and professional experience throughout the hospital.Key...


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