Ward Clerk/Receptionist

4 weeks ago

Goole, East Yorkshire, United Kingdom NHS Foundation Trust Full time

Job Overview

We are seeking a highly organized and customer-focused individual to join our team as a Ward Clerk/Receptionist at Goole Hospital. This is a fantastic opportunity to work in a dynamic and supportive environment, providing a welcoming and professional service to patients and visitors.

Main Duties

  • Provide administrative support to the ward team, ensuring the smooth running of daily operations.
  • Manage patient admissions, discharges, and transfers, ensuring accurate and timely documentation.
  • Communicate effectively with patients, visitors, and clinical staff, providing excellent customer service.
  • Assist with scheduling and coordinating activities, ensuring efficient use of resources.
  • Contribute to the maintenance of accurate patient records and databases.

Working for Our Organisation

Northern Lincolnshire and Goole NHS Foundation Trust is a leading healthcare provider, serving over 1.65 million people across the region. We are committed to delivering world-class services, investing in our staff, and promoting a culture of excellence and innovation.

Person Specification

Essential Criteria

  • Good level of general education.
  • Previous experience of working in a customer services environment.

Desirable Criteria

  • NVQ2 in Administration or willingness to work towards NVQ Level 2.
  • Time Management Skills or experience of working with a busy/demanding environment.
  • Experience of working with the general public.
  • Experience of scheduling/co-ordinating activities and/or resources.

Flexible Working

We are committed to creating a supportive and inclusive work environment, recognizing the importance of work-life balance. We offer flexible working arrangements to suit individual needs, promoting a healthy and productive workforce.

Equality and Diversity

We value diversity and promote equality, welcoming applications from all qualified candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination.

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