Protection Specialist
1 day ago
We are seeking a skilled Protection Specialist to join our Group Protection team. As a hybrid role, you will work a minimum of 1 day a week in our Hove office, Monday-Friday between core hours of 8-6.
The salary for this position is £24,000, with the option to progress after 6 months and receive a salary increase of up to 10%.
Your primary responsibilities will include:
- Supporting the onboarding and continued scheme maintenance of Group Protection policies to maintain our position as a top provider.
- Varying tasks, requiring frequent communication with colleagues, brokers, and customers.
- Handling all correspondence from internal and external customers with attention to detail and pace.
- Maintaining scheme data, administering, and updating records.
- Collaborating with other team members to resolve enquiries and issues efficiently.
- Managing your own work queue to meet service levels and inform brokers or direct customers of progress.
- Considering the circumstances and needs of vulnerable customers and taking additional steps to support them.
To succeed in this role, you will need:
- Strong communication and administration skills to support customers effectively.
- Confidence in using a desktop or laptop and experience in using MS Office.
- Preferred: Confidence in using Excel.
We offer a competitive package that rewards performance and behaviour, including:
- A performance-related bonus plan.
- A valuable share scheme.
- Generous pension contribution.
- Life assurance.
- Private medical insurance (permanent employees only).
- At least 25 days holiday, plus public holidays, 26 days after 2 years' service.
- Competitive family leave.
- Participation in our electric car scheme.
- Discounts at high street stores and online.
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