Customer Experience Specialist

3 weeks ago


Grays, Thurrock, United Kingdom ScS Upholstery plc Full time
Furniture Sales Assistant Opportunity

We are looking for a skilled sales professional to join our team as a Customer Experience Specialist at one of our stores in West Thurrock. This is an exciting opportunity to work in a fast-paced retail environment and deliver exceptional customer service while selling furniture.

About the Role

As a Customer Experience Specialist, you will be responsible for welcoming customers into the store, answering their queries, and helping them find the perfect piece of furniture for their home. You will also be accountable for processing customer orders and finance applications accurately, ensuring personal sales targets are met, and maintaining the showroom's appearance through general housekeeping and cleaning tasks.

Salary and Benefits

The hourly rate for this position is £10.00, with an average earning potential of £800 - £1,200 per month on top of basic salary. In addition to competitive pay, we offer various benefits, including:

  • Competitions and incentives, such as holiday packages to destinations like Miami, New York, Dubai, and Italy
  • 33 days' annual leave, including bank holidays
  • Employee benefits platform with discounts and cashback offers
  • Colleague discount scheme
  • Career progression opportunities
  • Long service awards
  • Enhanced maternity, paternity, and adoption leave
  • Access to our Employee Assistance Programme and Medicash low-cost health plans
Requirements

To succeed in this role, you will need to possess excellent communication skills, be flexible to work shift patterns, and have a passion for delivering a 5-star customer experience. If you are a sales-driven individual with a strong commitment to customer satisfaction, we encourage you to apply for this exciting opportunity.



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