Support Specialist

2 months ago


Grays, Thurrock, United Kingdom beBee Professionals Full time £22,000 - £28,000

As a Support Specialist at beBee Professionals, you will play a critical role in delivering exceptional customer experiences. You will be responsible for providing timely and accurate support to our customers, resolving issues efficiently, and escalating when necessary.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat.
  • Provide detailed information regarding products and services.
  • Collaborate with internal teams to ensure seamless customer support.
  • Process customer orders and manage account information.

Requirements:

Previous experience in a customer-facing role is preferred.Excellent communication and problem-solving skills.Ability to work in a fast-paced environment and handle multiple priorities.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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