Retail Store Manager Assistant

2 weeks ago


Wellingborough, Northamptonshire, United Kingdom Three Full time

About Three

At Three, we're passionate about providing better connectivity for every customer. Our goal is to deliver exceptional customer experiences, and we're looking for talented individuals to join our Retail team as Assistant Store Managers.

Job Summary

We're seeking a sales and service-focused individual to support our Store Managers and ensure our stores run smoothly. As an Assistant Store Manager, you'll play a key role in coaching and developing your team to deliver exceptional customer service and upsell our products in-store.

Key Responsibilities

  • Support the running of our retail stores and achieve KPIs
  • Ensure we always deliver unbeatable customer service and lead by example
  • Support a team in encouraging customers to enjoy our products, ensuring Advisors drive sales
  • Provide day-to-day operational assistance to the Store Manager
  • Coach and develop your team to achieve high performance

What We Offer

  • A brand-new smartphone on an unlimited data plan from Three
  • Competitive salary + additional 25% on-track earnings paid monthly
  • 28 days leave + 3 personal days
  • Headspace subscription, family access to a digital GP
  • Employee discounts scheme, including deals for friends and family
  • Training courses and career development

Requirements

  • Working in a store management team to organise and support a team
  • A passion for customer service and leading by example
  • Experience working to and exceeding sales targets and KPIs
  • Experience managing a team and focusing on development

Equality and Diversity

We're committed to equality in employment and growing a diverse workforce. We welcome applications from individuals of all backgrounds and abilities. If you require any reasonable adjustments during the interview process, please let us know.



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