IT Infrastructure Engineer
2 days ago
Jiyu Consulting is seeking a talented IT Support Engineer to provide technical support to our team in Banbury. This is a fantastic opportunity to work in a dynamic and growing company, where you will be responsible for ensuring that all IT-related systems and infrastructure are operating efficiently.
Responsibilities and Tasks- Provide technical support to internal teams and external clients
- Diagnose and troubleshoot hardware, software, and network issues
- Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners
- Manage user accounts and permissions on various platforms (Active Directory, Office 365, etc.)
- Monitor and maintain IT infrastructure, including servers, networks, and security systems
- Evaluate and escalate complex problems to higher-level support when necessary
- Document and maintain accurate records of support requests, resolutions, and system configurations
- Collaborate in the implementation of new technology projects and IT infrastructure improvements
- Deliver training and guidance to end-users on IT best practices and tools
- Maintain up-to-date knowledge of the latest technology trends and advancements
We offer a competitive salary range of £24,000 to £31,000 per annum, depending on experience. You will also receive excellent benefits and opportunities for professional development.
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