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Social Media Manager

2 months ago

Southampton, Southampton, United Kingdom Kinetic Games Full time
About the Role

We are seeking a highly skilled and experienced Social Media & Community Manager to join our team at Kinetic Games. As the bridge between our company and our 19 million player base, you will play a crucial role in managing our social media communications, fostering a positive community atmosphere, and providing feedback to the development team.

Key Responsibilities
  • Develop and Implement Community Engagement Strategies: Create and execute plans to enhance player interaction and satisfaction, including the development of engaging content and community events.
  • Manage and Grow Social Media Presence: Oversee the management of our social media platforms, including content creation, community moderation, and analytics.
  • Manage and Grow the Kinetic Games Partner Program: Develop and maintain relationships with content creators and influencers, directly or via the support of an agency.
  • Build and Manage Relationships with Content Creators/Influencers: Establish and maintain strong relationships with key content creators and influencers in the gaming industry.
  • Monitor and Moderate Community Discussions: Ensure a constructive and positive environment across community forums, social media, and other communication channels.
  • Organize and Coordinate Community Events: Plan and execute community events and competitions to increase engagement and loyalty.
  • Be the Face of the Development Team: Represent the development team within the community, providing feedback and insights to inform game development.
  • Write Development Previews and Patch Notes: Create engaging content for the Steam developer platform and Confluence.
  • Collaborate with Other Team Members: Work closely with other team members to ensure a cohesive and effective approach to community management and customer support.
Requirements
  • Proven Experience in Social Media & Community Management: A minimum of 2 years of experience in a similar role within the gaming industry.
  • Strong Understanding of Social Media Management and Content Creation: Excellent knowledge of social media platforms, content creation tools, and graphic design skills.
  • Strong Understanding of the Content Creator/Influencer Space: A deep understanding of the gaming industry, including the content creator and influencer landscape.
  • Excellent Communication Skills: Strong written and verbal communication skills, with the ability to produce engaging content.
  • High Level of Organization and Time Management: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Familiarity with Content Creation Tools and Graphic Design Skills: Proficiency in content creation tools, including graphic design software.
  • Eligibility to Work in the UK: Must be eligible to work in the UK.
Nice to Have
  • Experience with Platforms such as Discord, Steam Forums, Twitch, and YouTube: Familiarity with these platforms and their respective communities.
  • Experience with Community Management for Other Games: Experience managing communities for other games or gaming-related projects.
  • Video Creation Skills and Experience with Recording Trailers: Ability to create engaging video content and record trailers.
  • Knowledge of Phasmophobia and Active Participation in its Community: Familiarity with the game and its community.
  • Experience using Confluence and the Steamworks Development Platform: Proficiency in using these tools for community management and game development.
Benefits
  • Competitive Salary: A competitive salary based on experience.
  • Company Pension Scheme: A comprehensive pension scheme.
  • Regular Social Events: Opportunities to attend social events and team-building activities.
  • Remote Working with Occasional Travel: Ability to work remotely with occasional travel to the office.
  • Opportunity to Travel to Events: Opportunities to attend gaming events and conferences.
  • Collaborative and Supportive Work Environment: A dynamic and supportive team environment.
  • Be Part of a Growing Passionate UK Team: Join a growing and passionate team of gaming professionals.