Customer Relationship Management Specialist
5 days ago
Simpson Recruitment Services is seeking an experienced Crm Manager to join their team in Coventry.
About the Role:This is a key position within our charity sector clients' support services. As a Crm Manager, you will be responsible for designing solutions within CRM platforms and related tools, data rationalisation and transformation, CRM configuration, data migration, delivering training and producing help documentation for clients, managing and leading projects, and owning client relationships in collaboration with other CRM team members.
Key Responsibilities:- Data Analysis and Transformation: You will work on researching, selecting, and implementing Customer Relationship Management (CRM) systems for our charity clients.
- Project Management: Delivering high-level implementation approaches and data design strategies, training clients on the use of their new system, and managing client relationships.
- CRM Experience: A proven track record of using CRM software, ideally in the charity sector, and experience configuring CRM software.
- Analytical Skills: Excellent attention to detail and analytical skills, with the ability to work independently and as part of a team.
- Communication Skills: Strong communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
We offer a competitive salary of £35,000 - £45,000 per annum, depending on experience, and a range of benefits including flexible working hours, home or office based work options, and the opportunity to work with a variety of charity clients.
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Customer Relationship Management Specialist
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Customer Relationship Management Specialist
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