Customer Relationship Management Specialist

1 week ago


Coventry, Coventry, United Kingdom Simpson Recruitment Services Full time

Our client, a leading IT digital consulting company based in the UK, is seeking an experienced Customer Relationship Management (CRM) specialist to join their team.

The ideal candidate will have a proven track record of implementing CRM systems for charity clients, with expertise in data auditing and analysis, client-facing consulting, and project management.

We offer a competitive salary range of £35,000 - £45,000 per annum, depending on experience.

Job Description:

The role involves researching and analysing clients' current processes and practices, designing solutions within CRM platforms, and delivering training and help documentation. The successful candidate will work across the full implementation lifecycle, from high-level approach design to client training.

Required Skills and Qualifications:

  • Experience using CRM software in the charity sector
  • Data auditing and analysis skills
  • Client-facing consulting experience
  • Project management skills
  • Ability to configure CRM software

Benefits:

We are committed to investing in our team members' growth and development, providing ultra-flexible working arrangements, and offering a competitive salary package.

About Us:

Simpson Recruitment Services is a boutique recruitment agency specialising in placing highly skilled professionals in top UK companies.



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