First Line IT Support Specialist
1 week ago
About the Role:
We are seeking a skilled IT Support Engineer to join our team at MJ Quinn. As a key member of our IT department, you will be responsible for providing day-to-day 1st line IT support to our office staff and remote users.
Your Key Responsibilities:
- Providing technical assistance and guidance to users experiencing difficulties with our technologies.
- Logging and responding to requests raised by users using our ITSM ticketing system.
- Administering Active Directory and Windows Servers.
- Deploying assets, maintaining software images, and asset recording.
- Testing new services and patches within our Dev Environment.
- Administering and supporting our business Telephony services.
- Configuring new systems and updating configurations on the Windows platform.
Requirements:
- Experience of IT support and good knowledge of Desktop operating systems and Microsoft Office 365 / Apps.
Benefits:
- 33 days holiday
- Medicash Scheme
- Pension Scheme
- Gym & Retail Discounts
- X2 Life Assurance
- Cycle to work scheme
This is an exciting opportunity to join a dynamic company and work in a fast-paced IT environment. If you have the skills and experience we are looking for, we would love to hear from you.
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