First Line IT Support Specialist

1 week ago


Liverpool, Liverpool, United Kingdom MJ Quinn Full time

About the Role:

We are seeking a skilled IT Support Engineer to join our team at MJ Quinn. As a key member of our IT department, you will be responsible for providing day-to-day 1st line IT support to our office staff and remote users.

Your Key Responsibilities:

  • Providing technical assistance and guidance to users experiencing difficulties with our technologies.
  • Logging and responding to requests raised by users using our ITSM ticketing system.
  • Administering Active Directory and Windows Servers.
  • Deploying assets, maintaining software images, and asset recording.
  • Testing new services and patches within our Dev Environment.
  • Administering and supporting our business Telephony services.
  • Configuring new systems and updating configurations on the Windows platform.

Requirements:

  • Experience of IT support and good knowledge of Desktop operating systems and Microsoft Office 365 / Apps.

Benefits:

  • 33 days holiday
  • Medicash Scheme
  • Pension Scheme
  • Gym & Retail Discounts
  • X2 Life Assurance
  • Cycle to work scheme

This is an exciting opportunity to join a dynamic company and work in a fast-paced IT environment. If you have the skills and experience we are looking for, we would love to hear from you.



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