F&B Team Lead

3 weeks ago


Bedford, Bedford, United Kingdom AccorHotel Full time
Job Title: F&B Supervisor

Accomplished F&B Supervisor sought to oversee the Food and Beverage Department, driving sales growth, quality service, and promoting services in line with hygiene and security standards.

Key Responsibilities:
  • Team Leadership: Supervise and develop the F&B team, providing guidance and support for career advancement.
  • Sales and Service: Improve sales, quality of service, and promote services in compliance with hygiene and security standards.
  • Product Quality: Ensure all products served to guests meet standards and are of good quality.
  • Duty Management: Manage shifts, taking responsibility for 121 rooms and 7 meeting rooms for large functions and events.
  • Revenue Growth: Develop revenue and profit margins.
  • Guest Service: Provide information to guests within your field of competence or direct them to the right person.
  • Courtesy and Politeness: Remain polite and courteous at all times, whatever customers may request.
  • Inventory Management: Supervise stock rotations for soft and alcoholic drinks and catering supplies, and identify any needs.
  • Quality Control: Supervise and check the bar, restaurant, menu, and presentation.
  • Standards and Audit: Apply reference standards and audit procedures as defined by the hotel and brand.
  • Interdepartmental Coordination: Coordinate with departments close to the F&B department (front office, reservation, etc).
  • Equipment Maintenance: Ensure equipment is kept clean and well maintained, in line with hygiene regulations.

Handling Complaints: Handle any complaints immediately and sensibly, and keep the manager informed.

Requirements:
  • Experience: Food and Beverage Hotel as well as Duty Manager experience is mandatory.
Additional Information:

Salary: To be discussed during the interview at the venue.


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