IT Support Specialist

3 weeks ago


Plymouth, Plymouth, United Kingdom ISR Recruitment Ltd Full time
About the Role

We are seeking a skilled IT Support Specialist to join our team in Plymouth, Devon. As an IT Support Specialist, you will be responsible for providing exceptional technical support to our end-users, ensuring a stable and efficient IT environment.

Key Responsibilities
  • First and second-level ticket support for end-user devices related to hardware, software, printing, and networking issues
  • Setup and installation of end-user devices (PCs/Notebooks/Tablets) according to standards and applications
  • Support of Operational technology in the plant, maintenance of the local IT infrastructure with a focus on server and network administration
  • Installation and administration of the Windows server and the Windows client environment
  • Drive digital innovation and serve as a change agent throughout the organisation, helping to set and implement their digital strategy
Requirements
  • 1st and 2nd level ticket support experience for end-user devices related to hardware, software, printing, and networking issues
  • Setup and installation experience of end-user devices (PCs/Notebooks/Tablets) according to standards and applications
  • Operational technology support experience in a plant environment
  • Windows server and client administration experience
What We Offer
  • A competitive salary of £35,000 per year
  • An excellent benefits package, including pension, vehicle schemes, staff discounts, and training allowance
  • The opportunity to drive digital innovation and contribute to the organisation's growth plans

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