Charity Retail Team Lead

4 days ago


Birmingham, Birmingham, United Kingdom Charitynorth Devon Hospice Full time
Job Description

As our new Retail Area Manager, you will be responsible for leading a team of retail staff and volunteers to maximise sales, control costs, and deliver excellent customer and colleague experiences.

You will work closely with the Head of Retail and other Area Managers to develop and implement strategies to increase sales and profit across all retail shops in your area.

Your key responsibilities will include:

  • Developing and implementing operating plans and SMART objectives for all retail staff
  • Managing all retail sales in your area, ensuring compliance with hospice policies and trading standards
  • Nurturing relationships with suppliers to ensure best value is negotiated
  • Ensuring all retail shops maximise Gift Aid opportunities


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