Retail Cluster Manager

1 month ago


Fylde, Lancashire, United Kingdom Age UK Lancashire Full time
Job Title: Retail Cluster Manager

We are seeking a highly motivated and experienced Retail Cluster Manager to join our team at Age UK Lancashire. As a key member of our retail team, you will be responsible for leading our Fylde Area shops to achieve exceptional customer service and sales targets.

Key Responsibilities:
  • Lead and manage a team of retail staff to deliver excellent customer service and sales performance
  • Develop and implement effective sales strategies to drive revenue growth and customer engagement
  • Manage shop operations, including stock control, visual merchandising, and customer feedback
  • Collaborate with the retail team to achieve sales targets and improve customer satisfaction
  • Ensure compliance with Age UK Lancashire's policies and procedures
Requirements:
  • Proven experience in retail management, preferably in a charity or not-for-profit sector
  • Excellent leadership and communication skills
  • Ability to work flexibly, including evenings and weekends
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team
Benefits:
  • A friendly and inclusive work environment
  • Flexible working options
  • Employee Assistance programme offering free independent support 24/7
  • Pension scheme
  • Paid Annual Leave
  • Childcare Voucher scheme

Please note that this role requires a full driving licence, appropriate insurance cover, and use of a car. Expenses will be provided.

Age UK Lancashire is committed to ensuring that all job applicants and members of staff are treated equally, without discrimination. We welcome applications from diverse candidates and encourage you to complete our Equality & Diversity Form.



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