Retail Cluster Manager
4 weeks ago
We are seeking a highly motivated and experienced Retail Cluster Manager to join our team at Age UK Lancashire. As a key member of our retail team, you will be responsible for leading our Fylde Area shops to achieve exceptional customer service and sales results.
Key Responsibilities:- Lead and manage a team of retail staff to deliver excellent customer service and sales performance
- Develop and implement effective sales and customer service strategies to drive business growth
- Manage shop operations, including stock control, visual merchandising, and store maintenance
- Collaborate with the retail team to achieve sales targets and improve customer satisfaction
- Monitor and report on sales performance, customer feedback, and staff performance
- Proven experience in retail management, preferably in a charity or not-for-profit sector
- Excellent leadership and communication skills, with the ability to motivate and inspire a team
- Strong sales and customer service skills, with a focus on delivering exceptional customer experiences
- Ability to work flexibly, including evenings and weekends, to meet the needs of the business
- Full driving licence and use of a car, with expenses provided
- A friendly, caring, and inclusive work culture
- Flexible working options, including part-time and full-time roles
- Employee Assistance programme offering free independent support 24/7, 365 days
- Pension scheme and paid annual leave
- Childcare Voucher scheme and other benefits
Please note that this role requires a basic DBS check, and the cost of £24.35 will be deducted from your first salary with Age UK Lancashire.
For more information and to apply, please submit your application form, CV, and supporting statement to:
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Retail Cluster Manager
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Fylde, Lancashire, United Kingdom Age UK Lancashire Full timeJob Title: Retail Cluster ManagerWe are seeking a highly motivated and experienced Retail Cluster Manager to join our team at Age UK Lancashire. As a key member of our retail team, you will be responsible for leading our Fylde Area shops to achieve exceptional customer service and sales targets.Key Responsibilities:Lead and manage a team of retail staff to...
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