Customer Experience Ambassador

2 days ago


Clydebank, West Dunbartonshire, United Kingdom Dreams Full time
Key Responsibilities

The primary responsibility of this role is to provide exceptional customer service and drive sales growth. Key responsibilities include:

  • Maintaining a high level of customer satisfaction by listening to their needs and providing personalized advice and guidance.
  • Working closely with customers to understand their sleep preferences and recommending products that meet their needs.
  • Utilizing our market-leading sleep technology, Sleepmatch, to help customers choose the right mattress for them.
  • Contribution to maintaining a visually appealing store environment, including general housekeeping and cleaning, as well as updating displays.
Requirements

To succeed in this role, you will need to have excellent communication skills, a positive and engaging personality, and the ability to build strong relationships with customers and colleagues. You will also need to be motivated and driven to work towards KPIs and sales targets. We are looking for someone who is flexible and able to commit to working 20 hours per week.

If you are a people-first individual who is passionate about delivering exceptional customer experiences, then we want to hear from you We offer a competitive salary of £15,000, achievable on target earnings, as well as a range of benefits and opportunities for professional development.



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