Sales Excellence Specialist

2 days ago


Clydebank, West Dunbartonshire, United Kingdom Dreams Full time
Job Overview

We are seeking a highly motivated and enthusiastic Sales Excellence Specialist to join our team in Clydebank. As a key member of our Retail team, you will play a vital role in delivering exceptional customer service and driving sales growth.

About the Role

This is a fantastic opportunity for someone who is passionate about providing outstanding customer experiences and wants to work in a dynamic and supportive environment. You will be working 20 hours per week, which includes weekends and bank holidays, and will have the opportunity to earn extra commission during these busy periods.

In this role, you will be responsible for:

  • Maintaining a high level of customer satisfaction by listening to their needs and providing personalized advice and guidance.
  • Working closely with customers to understand their sleep preferences and recommending products that meet their needs.
  • Utilizing our market-leading sleep technology, Sleepmatch, to help customers choose the right mattress for them.
  • Contribution to maintaining a visually appealing store environment, including general housekeeping and cleaning, as well as updating displays.
About You

To succeed in this role, you will need to have excellent communication skills, a positive and engaging personality, and the ability to build strong relationships with customers and colleagues. You will also need to be motivated and driven to work towards KPIs and sales targets.

We are looking for someone who is flexible and able to commit to working 20 hours per week. If you are a people-first individual who is passionate about delivering exceptional customer experiences, then we want to hear from you


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