Lead Server

2 days ago

Brent, Greater London, United Kingdom May Fair Bar Full time

About the Role:

We are seeking a highly skilled and experienced Lead Server to join our team at the May Fair Bar, a prestigious 5-star hotel in London. As a Lead Server, you will be responsible for supervising a team of servers and ensuring that our guests receive exceptional service.

Key Responsibilities:

  • Supervise and train a team of servers to deliver high-quality service
  • Assist with staff training and development to ensure a high level of service and attention to detail
  • Coordinate with the bar and front-of-house team to ensure seamless service delivery
  • Monitor and maintain a high level of customer satisfaction
  • Assist with inventory management and ordering supplies as needed

Requirements:

  • Previous experience as a server in a high-end food-led operation
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and maintain a high level of professionalism
  • Knowledge of food and beverage trends and menu planning
  • Ability to work a flexible schedule, including evenings and weekends

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • Complimentary meals and beverages
  • Discounted rates on hotel stays and other perks

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