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Lead Server

2 months ago

Brent, Greater London, United Kingdom Il Gattopardo Full time
Position Overview:
We are seeking a dedicated and experienced Lead Server to elevate our dining experience at Il Gattopardo. This role is essential in delivering outstanding service and ensuring guest satisfaction.

Company Overview:
Il Gattopardo is a luxury lifestyle establishment located in the heart of Mayfair, renowned for its commitment to excellence and high-quality culinary offerings.

What We Offer:
In addition to a competitive salary, we provide a range of benefits designed to support our employees:
  • Four-day working week for enhanced work-life balance
  • Complimentary staff meals prepared with care
  • Uniform provided, including footwear
  • Employee assistance program and benefits platform
  • Extra paid day off on your birthday
  • Increased holiday entitlement after one year of service
  • £500 referral bonus for bringing in new talent
  • Opportunities for growth and development within our hospitality group
  • A respectful and professional work culture focused on talent

Role Responsibilities:
As the Lead Server, you will:
  • Deliver exceptional service to guests, ensuring their needs are met and expectations exceeded.
  • Maintain efficient service flow by adhering to operational guidelines and restaurant policies.
  • Engage with guests to understand their preferences and tailor their dining experience accordingly.
  • Inspire and motivate the team to perform at their best, fostering a culture of passion and excellence.
  • Encourage open communication and constructive feedback within the team.
  • Build strong relationships with colleagues across all departments.

Key Qualifications:
To be successful in this role, candidates should possess:
  • Experience in a fast-paced, customer-facing environment.
  • A passion for hospitality and a commitment to delivering outstanding service.
  • Flexibility to work full-time and adapt to varying schedules.
  • Proof of eligibility to work in the United Kingdom.

We look forward to welcoming a new member who shares our values and dedication to exceptional service.