Group 1 Automotive Sales and Service Representative
2 days ago
Deliver Exceptional Customer Experiences
Join our JLR Preston team as a Sales and Service Representative and play a key role in delivering outstanding customer experiences. You will handle inbound and outbound telephone calls, respond to customer email enquiries, and identify customer needs to provide the best possible solutions.
Your primary responsibilities will include handling customer queries, upselling additional products, and working collaboratively with colleagues to meet targets and deadlines. We welcome applications from experienced sales professionals and those who are passionate about delivering exceptional customer service.
Our team is dedicated to creating outstanding and trusted experiences for our customers, partners, and people. We pride ourselves on our five core values: Respect, Integrity, Transparency, Teamwork, and Professionalism.
Key Responsibilities:
- Handle inbound and outbound telephone calls to existing customers (No Cold-Calling)
- Respond to customer email enquiries
- Identify customer needs and provide the best possible solutions
- Upsell additional products and services
- Work collaboratively with colleagues to meet targets and deadlines
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