Customer Experience Coordinator
1 week ago
Company Overview
Colchester Volvo is a leading automotive dealership that prides itself on delivering exceptional customer service.
Salary: £34,000 per annum
The successful candidate can expect a competitive salary package, including a basic salary of £28,000 and an annual bonus of up to £6,000.
Job Description
We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for:
- Booking MOTs, services, and other repair work for customers
- Advising customers about warranty cover and upselling additional parts and accessories
- Liaising with the Aftersales department to organize and schedule appointments
- Managing customer queries and providing excellent communication throughout the vehicle's workshop time
- Maintaining accurate customer records and updating systems when bookings are made
Required Skills and Qualifications
To be successful in this role, you must have:
- Excellent communication skills and the ability to build rapport with customers
- A warm personality and a passion for delivering a first-class customer experience
- Previous experience using Kerridge/ADP or similar dealer systems would be advantageous
- The ability to work independently and as part of a team
Benefits
In addition to a competitive salary package, we offer a range of benefits, including ongoing training and development opportunities.
Others
This is an exciting opportunity for someone who is passionate about customer service and the automotive industry. If you are a motivated and organized individual who is looking for a new challenge, please apply now.
-
Leisure Experience Coordinator
2 weeks ago
Colchester, Essex, United Kingdom Parkdean Resorts Full timeParkdean Resorts is a leading holiday park organisation in the UK, offering unique experiences to its guests and owners. We are seeking an experienced Leisure Experience Coordinator to join our team at Colchester.
-
Employee Experience Coordinator
4 days ago
Colchester, Essex, United Kingdom Care Rose Cares Ltd Full timeAbout Care Rose Cares Ltd:Care Rose Cares Ltd is a leading home care service provider dedicated to delivering compassionate and personalized caregiving solutions. Our mission is to enhance the quality of life for individuals by providing comprehensive support tailored to their unique needs.We are seeking an Employee Experience Coordinator to join our team....
-
Customer Experience Specialist
1 month ago
Colchester, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in the UK.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Work closely with other departments to...
-
Customer Experience Advisor
2 months ago
Colchester, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Colchester, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Experience Representative
3 days ago
Colchester, Essex, United Kingdom Leeds Building Society Full timeOur CultureWe're a purpose-focused organization that values diversity and inclusion. Our culture is representative of the communities we serve.Job SummaryIn this role, you'll work closely with customers to understand their financial needs, providing tailored solutions and excellent service. This includes opening savings accounts, discussing product options,...
-
Customer Experience Ambassador
3 days ago
Colchester, Essex, United Kingdom Hollywood Bowl Full timeJob SummaryWe are seeking a Customer Experience Ambassador to join our team at Hollywood Bowl Group. As a key member of our centre team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.
-
Customer Experience Host
4 days ago
Colchester, Essex, United Kingdom Sodexo Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Steward. The successful candidate will be responsible for providing exceptional service to our Armed Forces personnel at MCTC, Colchester.
-
Customer Experience Specialist Furniture
2 days ago
Colchester, Essex, United Kingdom Simon Acres Group Full timeJob DescriptionWe are seeking a skilled Customer Experience Specialist to join our team at Simon Acres Group in Colchester. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and sales advice.About the RoleThis part-time position involves working 16 hours a week, with overtime available during store...
-
Service Advisor
2 weeks ago
Colchester, Essex, United Kingdom Lookers Full timeAbout the RoleColchester Land Rover is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, as well as advising them on warranty cover and upselling additional parts and accessories.Booking and scheduling...
-
Assistant Manager
4 weeks ago
Colchester, Essex, United Kingdom Hollywood Bowl Group Full timeAbout the RoleAs a key member of the Hollywood Bowl Group team, you will play a vital role in delivering exceptional customer experiences and driving business success. Your responsibility will be to lead and manage a team of staff to ensure the highest standards of service and operational excellence across our bowling and golf centres.Key...
-
Aveda Advisor
4 weeks ago
Colchester, Essex, United Kingdom Aveda Full timeAs an Aveda Advisor, you will be responsible for delivering exceptional customer experiences that educate, inspire, and delight our clients. You will work closely with our high-performing team to create impactful in-store events, Aveda Services, and ensure our visual merchandising standards are consistently met.Compensation and BenefitsCompetitive industry...
-
Key Projects Coordinator
4 weeks ago
Colchester, Essex, United Kingdom Colchester Institute Full timeProject Role OverviewYou will be a dynamic and organized individual to join our Project Management team as a Projects Coordinator. Your primary role will involve administrative coordination, ensuring the efficient execution of various projects, and communication with stakeholders.About Our ProjectsAs a Projects Coordinator, you will have the unique...
-
Route Delivery Coordinator
1 month ago
Colchester, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Route Delivery Coordinator to join our logistics team at beBee Professionals in Colchester, United Kingdom. As a key member of our team, you will be responsible for ensuring the safe and timely delivery of goods to customers, while maintaining excellent service and adhering to delivery schedules.Key Responsibilities:Coordinate the...
-
Service Delivery Coordinator
2 days ago
Colchester, Essex, United Kingdom b3 jobs Full timeAbout the PositionWe are seeking a highly skilled Service Delivery Coordinator to join our team in Colchester. In this role, you will be responsible for managing customer communications, coordinating with internal stakeholders, and ensuring seamless service delivery. Your excellent administrative and customer service skills, combined with your ability to...
-
Delivery Driver
4 weeks ago
Colchester, Essex, United Kingdom Sainsbury's Full timeAs a Delivery Driver at Sainsbury's, you will be responsible for delivering excellent customer service while ensuring timely and safe delivery of packages to our customers.Key responsibilities include:Loading and unloading packages from the warehouse and vanDriving a modern Sprinter van to deliver packages to customersProviding exceptional customer service...
-
Financial Services Coordinator
4 weeks ago
Colchester, Essex, United Kingdom Adecco Full timeFinancial Services CoordinatorAt Adecco, we are looking for a skilled Financial Services Coordinator to join our client on a temporary basis. As a key member of the team, you will be responsible for managing customer accounts, preparing statements and invoices, and providing exceptional customer service.Main Responsibilities:Process customer refunds in a...
-
Customer Care Team Lead
5 days ago
Colchester, Essex, United Kingdom Clearfield Full timeAbout the Role">Clearfield Recruitment is seeking a Customer Care Coordinator/Manager for a leading developer in Colchester, Essex. As a key member of the Customer Care team, you will ensure that new homebuyers receive exceptional aftercare following the purchase of their homes.This role involves working closely with various stakeholders, including Site...
-
Residential Customer Advocate
5 days ago
Colchester, Essex, United Kingdom Clearfield Full timeCustomer Care ExcellenceClearfield Recruitment is committed to delivering outstanding customer care experiences through our team of dedicated professionals. We are currently seeking a Customer Care Coordinator/Manager to join our team and help us achieve this goal.In this role, you will work closely with various stakeholders to resolve homeowner complaints,...
-
Customer Service Liaison
4 weeks ago
Colchester, Essex, United Kingdom Tarmac Full timeTarmac Career OpportunityWe are currently looking for a skilled Customer Service Coordinator to join our team at Tarmac Colchester Office. This role is commutable from various nearby towns and cities.We are working hard to create a dynamic and inclusive environment, and it's essential that our people come from a variety of different backgrounds. Prior...
-
Senior Technical Coordinator
4 weeks ago
Colchester, Essex, United Kingdom Technical Moves Full timeWe are seeking a highly skilled Senior Technical Coordinator to join our team at Technical Moves. As a key member of our team, you will be responsible for coordinating technical experts and leading on building regulation project work.With a strong background in design risk and construction design management, health and safety, or project compliance on...