Part-Time Customer Support Specialist
2 weeks ago
We're excited to offer a part-time customer support specialist role, perfect for those looking for flexible hours and a dynamic work environment.
About the Position:- This part-time opportunity is ideal for individuals who can commit to working over the busy Christmas period from January to March.
- As a customer support specialist, you'll be the first point of contact for our customers, responding to queries and resolving issues efficiently.
- Provide exceptional customer service via various channels, including social media and telephone.
- Resolve customer complaints and issues in a professional and timely manner.
- Maintain accurate records and reports, ensuring high-quality performance and adherence to targets.
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Proficiency in using social media platforms and other digital tools
- A strong work ethic and commitment to delivering excellent results
- Competitive salary: £22,000 - £25,000 per annum (dependent on experience)
- Flexible working hours and opportunities for career growth
- A fun and supportive work environment with a vibrant team
- A range of benefits, including 25 days' annual leave and a monthly well-being allowance
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