Global Knowledge Systems Manager

1 week ago


London, Greater London, United Kingdom Finch Henry Job Corps Center Full time

We are the only international law firm focused on successful individuals and private capital, working closely with founders, investors, and family offices.

Our role is to get to know each individual client, find out where they want to be, and help them to get there – whether they are building a business, looking after their family, involved in a complex dispute or protecting their finances for the future.

We are agile, focusing on strategy rather than rigid ideas and traditional hierarchy. It is a truly flexible working culture that puts people first.

The Global Knowledge Systems Manager will have an important part to play in supporting many of the technology and process elements of the firm's Knowledge Innovation project – an innovative series of projects designed to transform the way we think about Knowledge at Withers.

Key responsibilities include:

  • Ensuring that the Knowledge Portal is working correctly and collaborating with IT to troubleshoot any issues.
  • Working with IT to build, maintain, implement, and develop Power BI capabilities for reporting on use of the firm's global knowledge collection.
  • Developing an in-depth understanding of the information needs of Knowledge Lawyers, Knowledge team, and other key contacts globally and producing accurate and relevant Power BI reports to meet their requirements.
  • Ensuring that content is indexed in a way that allows it to connect with wider business reporting both now and in any future systems.
  • Acting as the lead contact between the Library and Knowledge Services and IT teams for the review and implementation of new technologies.
  • Working with the IT support and training teams to ensure they understand our knowledge management systems and helping them provide the best possible support to users.
  • Assisting with internal communications regarding knowledge management systems (for example, providing information on technologies available and updating intranet pages).

This is a highly competitive role that offers a salary of £60,000 - £80,000 per annum, depending on experience, and a range of benefits including a flexible benefit package, pension, private medical insurance, and season ticket loan.



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