Part Time Receptionist Hilton Garden Inn Stoke-on-Trent

4 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom RBH Full time

About the Role

We are seeking a skilled Receptionist to join our team at Hilton Garden Inn Stoke-on-Trent. As a Receptionist, you will be responsible for delivering exceptional customer service to all hotel guests, ensuring that all brand standards are met, and handling all guest requests.

Key Responsibilities

  • Deliver an exceptional service to all hotel guests
  • Ensure that all brand standards are adhered to
  • Handle all guest requests

Requirements

  • A great personality and be genuine, approachable, attentive and instinctive
  • A proven track record in a similar role
  • Strong training and development skills
  • Excellent communication skills
  • A desire to be "the best" with high standards
  • Ability to effectively manage and motivate the individuals within your team
  • Good proven organisation and planning skills

What We Offer

  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year


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