Part Time Receptionist Hilton Garden Inn Stoke-on-Trent

1 week ago


StokeonTrent, Stoke-on-Trent, United Kingdom RBH Full time
About the Role

We are seeking a highly skilled and enthusiastic Receptionist to join our team at Hilton Garden Inn Stoke-on-Trent. As a Receptionist, you will be the first point of contact for our guests and will be responsible for delivering exceptional customer service.

Key Responsibilities
  • Deliver an exceptional service to all hotel guests.
  • Ensure that all brand standards are adhered to and that excellent standards of customer service are delivered.
  • Deal with all guest requests and provide a positive experience for our guests.
Requirements
  • A great personality and be genuine, approachable, attentive and instinctive.
  • A proven track record in a similar role.
  • Strong training and development skills so you can share your skills with others.
  • Excellent communication skills.
  • A desire to be \"the best\" with high standards.
  • Ability to effectively manage and motivate the individuals within your team to support them in achievement of their personal development goals.
  • Good proven organisation and planning skills gained through previous experience.
What We Offer
  • Discounted hotel room rates for you and your friends & family.
  • Extra days holiday for your birthday.
  • Flexible working arrangements.
  • Pension.
  • Free meals on duty saving you over £1000 per year.


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