Sales Administrator

2 weeks ago

Twickenham, United Kingdom Keith Prowse - Compass Group Plc Full time
Unlock Your Potential as a Sales Administrator

At Keith Prowse - Compass Group Plc, we're seeking a highly organized and detail-oriented Sales Administrator to join our dynamic team. As a key member of our Key Account team, you'll play a vital role in supporting our Account Managers and delivering exceptional customer service.

Your Key Responsibilities:
  • Manage messages and forward crucial information to stakeholders with precision and speed.
  • Register customers through phone and email interactions, ensuring seamless communication.
  • Maintain accurate and detailed client records within our advanced CRM system.
  • Efficiently input bookings into customer reservation systems to streamline processes.
  • Craft insightful customer reports that provide valuable insights.
  • Take ownership of the invoice process, ensuring smooth financial transactions.
  • Regularly update and enhance our sales tools to keep our team at the forefront of efficiency.
Elevate Customer Experience:
  • Post-sale and pre-event liaison, covering itineraries, menus, FAQs, and more.
  • Ensure accuracy in content on our customers' websites for a seamless online experience.
Master Facilities Management:
  • Create and publish events on reservation systems for optimal visibility.
  • Diligently update sales reports to keep everyone in the loop.
  • Handle inquiries and efficiently distribute event information.
  • Process new bookings, amendments, and cancellations with precision.
  • Distribute e-tickets via The O2 ticketing platform for seamless access.
  • Manage all event catering requirements to guarantee a delightful experience.
  • Coordinate Last-Minute Ticket Offers for suite holders, including pricing, client liaisons, and bookings processing.
  • Craft and edit pre-event communications to build anticipation.
  • Actively participate in tastings and shape catering offerings for suite holders.
You'll Thrive in This Role If:
  • You possess proficiency in Microsoft Office tools, including Word and Excel.
  • You have exceptional communication skills and an unwavering attention to detail.
  • You've previously demonstrated your organizational prowess in administration roles.
We Offer:
  • Learning and development opportunities for growth within the business and wider Compass Group.
  • Free meals twice a week, breakfast items, fresh fruit / tea & coffee.
  • Holiday starts at 23 days (+bank holiday rising to 25 days), birthday off on us, plus holiday buy back scheme to purchase up to an additional 10 days of annual leave.
  • Access to Medicash private medical insurance individual + up to 4 dependents.
  • Aviva Digicare Workplace access for you and spouse - including an annual health check.
  • Internal reward and recognition scheme.
  • Perks at Work platform with 1000's of discounts - up to 50% off cinema tickets and employee only discounts.
  • Corporate gym membership with 30% off monthly price (Virgin Active Twickenham)
  • Flexi working allowing you to manage your own hours, alongside hybrid working.

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