Client Relationship Manager for Green Energy
5 days ago
- Organise and arrange site visits during surveys and installations by contractors.
- Represent Rullion Limited, engaging directly with residents to explain project requirements and the next steps in the customer journey.
- Educate residents on the technical aspects of the measures being implemented in their homes.
Scope of Decision-Making:
- Make recommendations to senior stakeholders, focusing on performance improvements related to cost, measure mix, compliance, and enhancing the customer journey.
- Propose escalation steps based on KPIs and SLAs to improve project timelines.
Key Skills and Requirements:
- Proven ability to manage and build effective relationships with clients and residents onsite.
- Strong experience in organising and prioritising heavy workloads.
- Full UK driving licence.
About the Role:
This is a full-time onsite role, based in Farnborough, and will run until the end of February 2025. The estimated salary for this role is £35,000 - £45,000 per annum, depending on experience.
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