Corporate Account Specialist
3 weeks ago
About the Role
We are seeking a highly skilled Corporate Account Specialist to join our team at TheSqua.re. As a key member of our sales team, you will be responsible for developing and strengthening our corporate accounts for market leading companies.
Key Responsibilities:
- Delivering exceptional customer service to our corporate clients
- Helping grow existing accounts to new markets and new products as we expand our offerings
- Re-establishing non-performing accounts
- Managing a book of existing clients, including long-standing relationships and recently onboarded accounts
- Scheduling demos for our latest technology product offerings to existing clients
- Making reservations and ensuring a seamless experience for clients
- Negotiating rates and conducting periodic account reviews to increase yield
- Organizing apartment viewings and familiarization trips
- Communicating effectively with other departments and highlighting any issues that arise
Requirements:
- Excellent relationship-building skills, with presence and self-confidence
- Strong English language communication skills
- Excellent technical selling skills, process-driven account management experience, or training
- Ideal knowledge of using Salesforce or a leading CRM
- A 'can-do' attitude is essential
- Preferred 1-2 years of experience in account management for the junior role and 2-3 years of experience in dealing with key accounts for the senior role
What We Offer:
- Competitive salary and benefits package
- Annual leave plus public holidays
- Ongoing learning and development program
- Monthly employee recognition leading to annual recognition awards
- Recommend a friend bonus scheme
- Overseas office visits when travel restrictions are lifted
- Regular senior manager/CEO catch-ups
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